Printscreen for mac. Thanks for the link and the advice. Recently bought a new Macbook with Snow Leopard and could not get the current version of citrix ICA (11.0) posted on the Citrix website to work. Had been using the 10.0 version with Firefox on my older Macbook without problem. Unfortunately couldn't find the 10.0 version on the Citrix website. Hello, I have always had inconsistant results with the Mac clients over the years. They are getting better, but not much. I am reading through the Admin guide for the Citrix Plugin for Macintosh and it appears you only have the option for Windows or Full Screen. Where, or how, does one set the re. https://eptree492.weebly.com/blog/apple-updates-for-mac. The item you are trying to access is restricted and requires additional permissions! If you think you should have access to this file, please contact Customer Service for further assistance.
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Citrix Update Machine Catalog![]() Symptoms or Error
Prior to 13.0 build, If an administrator upgrades or downgrades Citrix ADC through CLI without creating a directory under ( /var/nsinstall/<directory name> ) to save Citrix ADC firmware, then Administrator will notice the following error message if they try to download the Citrix Access Gateway plugin for MAC OS X from Downloads Tab of Citrix ADC GUI
' Forbidden you don't have permission to access /vpns/scripts/mac/Citrix_Access_Gateway.dmg on this server'. Solution
Till 12.1 build 53.12, the issue persists.Whereas, With 13.0 build 41.20 the Citrix Access gateway plugin file for MAC OS X is present under /var/netscaler/gui/vpns/scripts/mac directory despite upgrading through CLI with or without creating a director under /var/nsinstall as explained in the below mentioned steps:
With 13.0 build 41.20: 1) Copied 13.0 build 41.20 package to /var/nsinstall via CLI. 2) Extracted the package directly under /var/nsinstall ( NOTE: I did not create any directory under /var/nsinstall to save Citrix ADC firmware package) 3) Ran ./installns RESULT: Accessed the NetScaler through GUI > Download Tab > Clicked on “ Download Citrix Gateway Plug-in for Mac OS X” or “Download Citrix Gateway Plug-in for Windows” > Able to download the files Confirmed that MAC or Vista Folder found under (/ var/netscaler/gui/vpns/scripts/) . Work-Around: Upgrade or Downgrade through CLI by creating a folder under /var/nsinstall or upgrade or downgrade Citrix ADC firmware prior to 13.0 via GUI. Problem CauseCitrix Plugin For Mac Download![]() Citrix Online Plugin For Mac
Its a bug.
If an administrator upgrades or downgrades Citrix ADC through CLI without creating a directory under /var/nsinstall, then there is no mac directory getting created under ( /var/netscaler/gui/vpns/scripts ). Hence, they were getting Forbidden error message. Comments are closed.
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